service mode on Urban Hoodie

The proposals offered on Teevron and in partner shops on the website serve a non-binding request for the customer to purchase an order with Teevron.

By completing an order application and sending the request to purchase a “product” on the Teevron website, the buyer makes a binding offer for a contract of sale of the content product offered on the website. The buyer then will receive an e-mail with the order confirmation. This e-mail validates and shall only inform the buyer that their order was received by Teevron and does not suggest an approval of the offer. The contract is only accepted and becomes active when Teevron ships the ordered product to the buyer and confirms the shipment of the product to the buyer in a second e-mail.

The contract becomes terminated with full delivery to the address provided by the buyer to Teevron. Teevron will attempt to replace the product with an identical substitute transaction if any disruption of shipment of the product occurs. If Teevron fails to comprise the unavailable product in a business timeframe, the buyer shall be informed immediately about the non-availability of the product and the service. If the buyer has already made a payment, the payment shall be refunded.

Teevron maintains the right to deny any given orders for any reason with notice to the customer. Teevron also may cancel an order if it is believed to violate this agreement or in infringement of the right of any person or any law. Purchased product order may be canceled even of it has been confirmed and the customer has made payment. We retain this right until the time customer receives the product ordered. If such a cancellation occurs after the customer has made a payment for the product, the charged amount will be refunded back to customer’s account.

Buyers/Users can purchase products on the Teevron website using a valid credit card or the PayPal system and do not have to be a member to purchase a product. The price of the purchased product is fixed at the time of the ordering. The cost of the product will be charged at the time your order is placed.

Teevron has the right to rely on trustworthy third party services for handling of the payment. In a delinquency of payment from the customer, Teevron has the right to transfer the claims to a debt collection agency along with personal information needed for the handling of payments to third parties.

You understand that even though we have legitimate cautions with the products on our website, the content might be posted at an incorrect price or information or may be nonexistent. You understand and acknowledge that we cannot process an order where such an error exists and hereby inform us to cancel such an order where we can take other actions as required.

It is the buyers/users/customers obligation to provide the correct delivery shipment address. Teevron takes no accountability for any product the customer does not obtain due to incorrect address provided for shipment to Teevron. The customer is not entitled to a free replacement product due to incorrect address provided for shipment. In the case of a second delivery opportunity, the customer will be requested to cover the expenses of a second shipment.

Ordered product will be delivered to the address instructed by the customer by the postal/shipment service provider chosen by Teevron and will be paid by the customer during the time of purchase. The shipping charges will fluctuate according to the size, weight, price and the delivery location of the ordered product. The ordered product will be shipped between few days. Depending on the location of the delivery, arrival time of the ordered product may vary. Delivery is available in United States and other countries of the world.

When the status of a package appears to be incorrect, contact Customer Service and follow the steps provided to cover all the possibilities.

You may not cancel an order once it has been submitted unless informed otherwise. Once the printing of a product begins, cancellation cannot be performed. Orders enter the printing process as early as same day or next business day after the order has been placed on the website.

Cancellation on orders before printing begun can be done with a fifteen percent (15%) cancellation fee of the order total. Fifteen percent cancellation fee includes costs associated with preparing for an order, including artwork processing, prepress processing, and material preparation costs. Orders are processed as early as minutes after they are placed on Teevron.

Customers have 30 days guaranteed after the order has been shipped in order to request a refund or exchange. Once the customer receives the purchased product from our website and if the product received is not the right ordered merchandise or physically damaged due to an error on our part or the sellers, Teevron will contact the seller to address the issue for the replacement of the product after receiving reasonable proof of the issue from the buyer. If you receive a damaged product, then you must contact Teevron customer service within 14 days of receipt with the nature of the damage and to arrange for a new product to be sent to you at no cost to you.

Buyers/ Customers must be aware that published products by the sellers are regulated and controlled by the seller and Teevron does not screen all the content on the website. Therefore it is the customers’ duty to validate the quality of the content including but not limited to grammar errors, misspelled words or overall presence of the product before making the purchase. Exchange policy does not apply to content but only to the physical product.

Return labels are not provided for exchanges or refunds.

Also, you authorize Teevron to discard and dispose any product that becomes excess due to refunds, reprints, fraud, product sampling or promotional activities, in any way.